"I was living in Washington D.C. and looking to buy a condo in Philadelphia. Jacob and I were connected via Zillow after I expressed interest in a particular property as a first-time homebuyer. Within 5 minutes, Jacob gave me a phone call to chat about my interests and preferences. Within 5 hours, Jacob went to the condo, took a full video tour, and gave me his thoughts on its pros/cons. Extremely responsive, very accommodating, and thoroughly honest. Within another week, we arranged a walkthrough of the property, submitted an offer, negotiated back-and-forth, and ultimately went under contract. Jacob went above-and-beyond each step of the process to ensure that everything was well-explained to me and that my best interests were looked out for. Even after closing, Jacob continued to help me out with a couple things in the condo when I could not get back to Philadelphia for a few weeks. I would highly recommend Jacob to anyone, and would gladly work with him again in the future."